CV GLOBAL PRIVACY NOTICEIssue date: 9 April 2018 Last updated: 2 August 2019 Introduction Christian Vision ("CV", "we", "our", "us") is a large UK based Charity which aims to promote the Christian faith globally through online mass media and the support of Christian mission workers, churches, missions organisations and mission projects on the ground. You can read more about CV by visiting www.cvglobal.co. This Privacy Notice (in conjunction with our Terms & Conditions of Use and data retention policy, and any other documents referred to in it) reflect changes in data protection legislation within the UK / European Union and sets out how Christian Vision and its subsidiaries collect, manage, process, store and share information about those individuals who use our website(s), products and services in a fair and ethical manner. We may vary this Notice from time to time, so please visit this page regularly to review this Notice. By using our websites, products or services, and submitting any personal information (if applicable), you agree to the terms of this Privacy Notice. If you disagree with any part of this Notice, please do not provide personal information and do not use our websites. Privacy Statement Christian Vision is committed to protecting your privacy and data security. We understand that visitors and users of our products, services and websites are concerned about their privacy and the confidentiality and security of any Personal Data provided. At the same time, we want to ensure that you obtain full value from our products, services and websites. This policy explains how CV complies with Data Protection legislation within the UK, the General Data Protection Regulation (GDPR) which comes into effect in May 2018, until the UK exits the EU and the Privacy and Electronic Communications Regulations. This Notice covers those activities which are subject to the provisions of the laws of the UK and the EU (for so long as the UK is a member state), as applicable. Consequently, the rights and obligations contained in this Privacy Notice (and those in our Terms & Conditions of Use and data retention policy, and any other documents referred to in it) may not be available to all individuals, in all jurisdictions. It is important to note that due to the faith-based nature of CV’s charitable objectives which encourage dialogue, information you share with us, may include personal information of a sensitive nature such as (but not limited to) ethical, religious, sexual or political world views, CV will always use its best endeavours to apply high standards of data processing and security wherever we operate in the world and will ensure that we comply with any local privacy laws which apply to our relationship with you. CV will only contact you by mail, email, telephone or SMS text message in connection with its charitable purposes, as part of our contractual relationship, with your explicit consent, or for our legitimate interests. Charity Registered Details CV is a company limited by guarantee registered in England and Wales:
- Registered company no. 2842414
- Registered charity no. 1031031
CV is a Data Controller registered with the Information Commissioner's Office within the United Kingdom, registered no. Z5994665.Our registered office address is: The Rock, International Drive Solihull, B90 4WA United Kingdom Types of Personal Data Collected For the purposes of this Privacy Notice, personal data includes information about you, individually, such as your name, geographic location, address, telephone number, email address, and your personal preferences, interests (including religious views and affiliations), and other information you may share with us. You can visit our websites without telling us who you are or revealing personal information about yourself, including your email address. We collect information from you so that we can:
- provide you with access to our products and services improve the products and services we offer and develop our business;
- administer our relationship with you;
- respond to your enquiries;
- process applications for employment;
- process and respond to any complaints;
- enable us to comply with our legal and regulatory obligations;
- audit usage of our website and Apps.
See the How We Will Use Your Personal Information section below for more detail.Special Category information may also be collected by us and includes:
- your racial or ethnic origin;
- your religious beliefs or affiliations;
- your philosophical beliefs
- your physical or mental health details.
Special Category information is only collected if necessary to any contractual relationship or with your explicit consent.CV collects your personal information in a variety of ways, such as by email, internet access, or by use of our products or services. Collection may occur, for example, when you:
- use the “contact us” portion of our website;
- ask to be contacted through other websites which we operate or have access to;
- create a personal user account on one of our platforms;
- receive and review online information about our ministries;
- apply for a position through our website;
- request resources, sign up for a newsletter or news updates, or
- correspond with a representative of CV and its subsidiaries, and/or any of our partner organisations;
- register for or attend a CV conference or event.
Whenever users visit our products or services, our servers may automatically record information for statistical purposes about your usage of the product or service, such as:
- the type of browser used;
- the referring URL;
- the IP address;
- the number and type of pages viewed;
- the date and time of visits; and
- the exit URL.
|Purpose for storing and processing data||Legal basis for storing and processing data||When and with whom your data is shared||Retention policy|
|To meet the requirements of any contractual relationship or agreement with you arising out of the product or service you have requested||To meet the requirements of our agreement and terms and conditions of use.||As required; with CV or one of our affiliated organisations or ministry partners||Minimum 6 years from the end of the period of contract or active subscription|
|To provide technical support to you in connection with any of our products or services||To meet the requirements of our agreement and terms and conditions of use||As required; with CV or one of our affiliated organisations or ministry partners||End of the period of contract or active subscription|
|To meet our legitimate interest in improving CV products, services, our user experience and to develop our business (includes the ability to audit usage of our website and Apps)||To meet the requirements of our agreement and terms and conditions of use; and/or you have given consent||As required; with CV or one of our affiliated organisations or ministry partners||End of the period of contract or active subscription|
|To establish (with your explicit consent), maintain and/or manage our relationship with you||You have given consent||As required; with CV or one of our affiliated organisations or ministry partners||End of the period of contract or active subscription|
|To protect against error, fraud, theft and damage to our property||To meet the requirements of our agreement and terms and conditions of use and/or meet legal or regulatory requirements||As required; with government regulatory and/or enforcement bodies, external auditors, internal auditors, CV legal representation||Minimum of 6 years|
|To enable us to comply with applicable law or regulatory process (for example, we may collect personal information to satisfy the obligations imposed on us by various regulators)||To meet legal or regulatory requirements||As required; with CV or one of our affiliated organisations or ministry partners, government regulatory and/or enforcement bodies, external auditors, internal auditors, CV legal representation||Minimum of 6 years|
|To communicate with you (with your explicit consent) about our ministry and resources, which may be of interest to you||You have given consent||As required; with CV||End of the active subscription|
|To respond to any complaint you may make||You have given consent||As required; with CV or one of our affiliated organisations or ministry partners||Minimum 3 years after the closure of the complaint process|
|Process applications for employment||You have given consent, and to meet legal requirements||As required; with CV||Minimum 6 months after applications and minimum 6 years after any employment|
- CV Offices – Currently in North America, Latin America, the Commonwealth of Independent States, Asia Pacific, Europe, the Middle East and Africa.
- Overseas Recipients – CV may disclose personal information to outsourced information technology service providers, including cloud computing providers and data storage providers, based overseas.
- Online Advertising – CV may promote our ministry activities and resources by purchasing advertising space on third-party websites. Tracking data collected by these third-party companies is used to decide which advertisements you see on third-party websites and applications, but does not identify you personally.
- Other Platforms or Services – Some CV products and services may be integrated with external services, including social media networks. This may mean that information, for instance about your interests and activities, is tracked or pulled from other places (such as Facebook). CV may also use analytics tools and services (such as Google Analytics) to track your usage of CV products and services.
- you do think it is inaccurate, but this will take time to confirm;
- you believe our data processing is unlawful, but you do not want your data erased;
- you want us to stop using your data, but we have yet to determine whether your request is valid.
In these circumstances, please write to the DPO using the contact details provided in the Contact Details section below and your request (where appropriate) will usually be actioned within 30 days.Right to Erasure You have the right to request that we erase your personal information. In these circumstances, please write to the DPO using the contact details provided in the Contact Details section below and (where appropriate) your request will usually be actioned within 30 days. Right to Data Portability You have the right to move, copy or transfer your personal information to another organisation. In these circumstances, please write to the DPO using the contact details provided in the key contacts section below and (where appropriate) your request will usually be actioned within 30 days. Use Restricted to over 16s You may not access any of our interactive services or share your personal information with us, unless you are 16 years of age. In some circumstances, the service we offer may enable you to provide the consent of a person with parental responsibility for you. CV will make reasonable efforts to verify in such cases that consent is given or authorised by the holder of parental responsibility over a child, taking into consideration available technology. All communications with respect to such withdrawal or variation of consent must be in writing, and it may take us up to 30 days to process your withdrawal of consent. When contacting us about your personal information, we may request specific information from you to confirm your identity and right to access, as well as to search for and provide you with the personal information that we hold about you. Your rights to personal information that we hold about you is not absolute. There may be instances where applicable law or regulatory requirements allow or require us to refuse to provide some or all of the personal information that we hold about you. In addition, the personal information may have been destroyed, erased or made anonymous in accordance with our record retention obligations and practices. In the event that we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions. General If you have any questions about this Privacy Notice or concerns about how we manage your personal information, please contact us in writing or email the DPO using the contact details provided in the Contact Details section. Alternatively you have the right to make a complaint about your question or concern to the ICO (Information Commissioner's Office). Call (0303 123 1113) or visit www.ico.org.uk. Contact Details Via email: Africa Asia Pacific Commonwealth of Independent States (CIS) Europe Latin America Middle East North America United Kingdom Via post: The Data Protection Officer Christian Vision The Rock, International Drive Solihull, B90 4WA United Kingdom